Ergomanager: A UIMS for monitoring and revising user interfaces for Web sites
نویسندگان
چکیده
This paper describes the results of studies dedicated to the specification of ErgoManager, a UIMS (User Interface Management System) specifically intended to support the user interface revision phase over changeable Web sites running B2B, ERP or Intranets transactions. This UIMS contains two basic components: ErgoMonitor and ErgoCoIn. ErgoMonitor applies task-oriented analysis and usability oriented processing on interaction traces stored in log files as a way to identify “average” usability levels that have been occurring when users were accomplishing transactional tasks with a web site. ErgoCoIn is a checklist based CSEE (Computer Supported Ergonomic Evaluation) tool that features automatic services to inquire context of use aspects and to recognize web page components as a way to conduct inspections of only the context pertinent aspects of a Web page. By integrating these tools, ErgoManager aims to support quality assurance strategies over the revision phase of web sites lifecycle by confronting, in an iterative way, usability quantitative metrics and qualitative aspects of user interfaces.
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